At Rodale Inc., we take customer satisfaction seriously. That's why we strive to maintain the highest level of customer service possible. We've tried to address many of your customer service needs here at our web site, so please take a minute to see if we've answered your questions below. If you require further assistance, please contact us.

• WRITE to us at Rodale Customer Service, 33 East Minor Street, Emmaus, PA 18098.

Frequently Asked Questions About RodaleStore.com and Our Books:

How Secure is shopping online at RodaleStore.com?

Shopping on RodaleStore.com is absolutely safe--you never have to worry about credit card safety when you are shopping on our site. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them.

When will my order arrive?

You should receive your order in about 3 weeks. If you've already waited this long, please click here for the Customer Service online contact form.

How much does shipping cost?

To review our standard shipping and handling costs click here.

Where do you add tax?

Rodale is required to asses sales tax in states where our company has a business presence. Sales tax is added to all orders delivered in CA, CO, GA, IL, MI, NY, and PA, based on the appropriate rate of sales tax in each state. Federal tax is added to all orders delivered in Canada. We display this tax as GST (Goods and Services Tax).

How do I return a product?

Your satisfaction is 100% guaranteed with all Rodale books. If, for any reason, you are dissatisfied with your book, you can return it. Just visit RodaleReturn.com to obtain a return label online.

What is your policy concerning mailing lists?

Protecting your privacy and servicing your needs. We believe in honoring our customers' privacy. We believe you have the right to know everything regarding the information we collect about you as you use Rodale owned and operated Web sites... how this information benefits you... and how you can say "no" to the use of any of this information. Please click here for our full privacy policy.

How can I update my address?

To send us your change of mailing or email address via email, please click here to fill out the update form.

Can I speak with someone about my account?

Yes! To speak with someone about your account, just click here to E-mail a Customer Service Representative.